OTTO - Voice to text is a gift package for bicycle shops.
Anyone involved in servicing knows how much time it takes to write diagnostic descriptions and note down everything the customer says. Often a part-time employee receives the bike in the evening, and by the time the mechanic is ready to start the repair, one to two weeks may have passed since the bike was handed in. The result? Important information is forgotten and notes are inadequate. Good and precise descriptions at handover are crucial both for the quality of the work and for communication with the customer.

OTTO makes this easy. The mechanic can use voice to text both when the bike is handed in and when it has been repaired. Just speak into your PC or mobile - the system writes everything down in the work order, neatly formatted with paragraphs and bulleted lists. This provides:

• Clear documentation of what has actually been done.

• Professional communication with the customer, who really appreciates detailed feedback.

• Significant time savings for the store - time that can be spent on more service and more customers.

Imagine how much more the bike shop can earn from this!