By far the best booking system for bike shops on the market.
Developed 100 % for busy bike shops that want more control, better customer experiences and higher profits on every repair.

BikeFolder's booking module combines artificial intelligence and smart algorithms to optimize everyday workshop life. The result is not only the best on the market - but a solution that is far ahead of both the competition and your expectations.

BikeFolder Marketing takes in-store marketing to a new level.
With built-in AI features and smart tools, you get access to a powerhouse of functionality that makes it easier than ever to promote your store and services - in an efficient, targeted and professional way.

We help you set up powerful newsletter features and automated marketing that handles your entire marketing workflow for you.

Your customers will love the BikeFolder Loyalty module
When your customers buy or repair a bike from you, they get access to their own digital bike garage. There they can easily keep track of and take care of their bikes - all in one place. With BikeFolder, the bikes are both easier to follow up and more valuable to the customer. Smart, isn't it?

The market's most user-friendly and intelligent system for bicycle workshops.

With built-in AI features that automate and simplify everyday life, the mechanic can perform tasks far faster than before - with fewer clicks and less manual work. The system suggests work operations, prices and parts based on previous jobs, helping the mechanic make the right choices in seconds.

A smart booking module 100% made for bikefit.

BikeFolder's booking module for bikefit is designed to make everyday life significantly easier for bikefitters - from initial booking to completed fitting. With smart, automated functions, you save time, reduce administration and gain full control.

Automatic reminders ensures that customers arrive prepared and on time. All bikefit documentation is stored directly in the customer's digital bike garage, so that both fitter and customer have easy access - also in the future.

You can easily set own time usage per bikefit package, so that the calendar is always correct and profitable. The booking module integrates seamlessly with the workshop calendar, which eliminates double booking between workshop and bikefit.

Through the BikeFolder system you get direct access to new customers, and as a bikefitter you become visible on the world map for bikefitters - so cyclists can easily find you, no matter where they are.

Drop the keyboard. Talk to the customer.
With Speech2Text, OTTO listens to the conversation when you hand in your bike and does all the work for you. Everything you agree on is automatically structured in a clear bulleted list - ready in the order.

You get less typing, fewer misunderstandings and better quality in every single booking. The mechanic gets complete information from the start and doesn't have to call the customer for clarification.

The result is faster turnaround, better flow and higher precision in the workshop. A smarter way of working - both for you and the mechanic.

Not all bikes fit all workshops. With BikeFolder, it's up to you.
The store can easily set filters for which bike brands and categories are accepted in booking - for example, exclude cargo bikes, certain electric bikes or low-cost models.
Everything is handled automatically in the booking process, without manual follow-up or discussions at the checkout.
The result is the right jobs, better capacity utilization and less frustration - for both employees and customers. You only work with bikes the workshop is equipped for. Simple, professional and efficient.

BikeFolder's workshop calendar is built specifically for bicycle workshops. You set your own limits for the working day: maximum number of bookings per day, opening hours, holidays and breaks.
The calendar automatically optimizes the flow and ensures that the workshop is never overbooked.
You get a full overview of capacity, upcoming jobs and load - without spreadsheets or notes.
The result is better planning, less stress and a more predictable workday for both mechanics and stores. The calendar works for you - not the other way around.

With BikeFolder's booking map, your store becomes visible to brand new customers - exactly when you have available capacity.
BikeFolder collaborates with insurance companies, registries and other partners that help bike owners when something happens. What these customers have in common is that they are actively looking for a workshop that can repair their bike and become their preferred service point in the future.
When your shop is visible on the booking map, you automatically become a relevant choice the moment the need arises. The calendar is checked in real time, and when the workshop is full, the booking is automatically closed.
The result is the right customers, better capacity utilization and less frustration in everyday life. A professional, simple and smart way to be found.

With BikeFolder, you have full control of GDPR and legal matters - completely automatically.
With every online booking, the customer digitally accepts the terms and conditions and consents. This gives you documentation if something happens: damage during repair, theft, fire or bikes that are never collected.
The customer also consents to communication so that you can safely send messages, reminders and newsletters.
You can use BikeFolder's ready-made terms - or your own.
The result is peace of mind for you, your staff and your store. Less risk. Full control.

All your customers get a complete, digital bike garage for the entire life of their bike. The whole family's bikes can be collected in one place.
Customers get a full overview of service history, accessories, warranty, model specifications and bike card sharing. QR identification and historical data provide peace of mind and easy access to all documentation.

For the store, this means better customer dialogue, higher loyalty and less friction before, during and after purchase. The big advantage for the customer is the increased value of the bike - with complete documentation for both theft and second-hand sales.

A free, international bike registry that gives customers extra peace of mind.
The registration is recognized by authorities in Norway, Sweden, Belgium and the UK. The register is searchable by the police, private individuals and relevant agencies, increasing the chances of recovering stolen or lost bikes. A simple but highly valuable service you can offer all your customers.

Give your customers a clear wow effect with free insurance for one month - on both new and used bikes.
The insurance covers deductibles in case of theft and includes extra security features. It's an easy way to build trust and confidence from day one. If the customer wants to continue, the insurance costs only $3.9 per month.

OTTO is always available directly in the digital bike garage.
An intelligent assistant that helps customers with troubleshooting, correct parts, compatibility and step-by-step repair guidance - customized for each bike. The result is fewer simple inquiries, more competent customers and more correct jobs in the workshop. Customers love it.

Automatic and smart service reminders are sent when the bike actually needs service - and when the workshop has free capacity. The SMS contains a direct booking link to your shop.

This results in higher workshop traffic, a more even workload and increased sales, even in the winter months.

Get started with the world's simplest and smartest loyalty system by using Magic Tags.

Order free Magic Tags, hang them on the bikes - the customer scans and creates their own digital bike garage. All activity is automatically linked to your store and fed into the algorithm creating more traffic, more service and stronger customer relationships.

The customer's bikes become part of BikeHunter - a community watch solution where users look after each other's bikes.
With SMS alerts and rewards, the chance of retrieval increases dramatically. A powerful security feature that creates peace of mind, engagement and added value - with no extra work for the store. Customers love it!

With Speech-to-Text, the mechanic can easily speak directly into the phone or PC after finishing the job. Instead of spending time typing, the mechanic explains in their own words what has been done to the bike. The specially trained AI listens, understands and converts the speech into a neat, professional and structured service summary - completely automatically.

All relevant information is stored directly on the bike and customer card, ready for use by customers, colleagues and future services. The result is less administration, better documentation and significant time savings in a busy day.

Speech-to-Text removes friction, reduces errors and ensures that nothing is forgotten. The mechanic can focus on what matters most: turning the bike - not writing reports.

Encounter OTTO, the workshop's own AI mechanic. OTTO is always available, always updated and always ready to help. He finds manuals, exploded views, videos and technical documentation in seconds - just when the mechanic needs it.

OTTO can scan barcodes, check parts compatibility and answer technical questions faster than any colleague. He eliminates the frustration, guesswork and time thieves that otherwise stop the workflow.

The best thing of all? OTTO never gets tired, stressed or impatient. He works around the clock, making the whole workshop smarter and more efficient.

OTTO puts superpowers in the mechanic's pocket - and an assistant that quickly becomes indispensable in everyday life.

With Customer Chat in BikeFolder, the workshop gets direct and efficient communication with the customer - exactly when the questions arise. The mechanic can send photos and videos directly from the workshop and get quick clarifications without stopping work.

All communication is automatically stored on the customer's profile, so the entire history is always available. This provides a better overview, fewer misunderstandings and increased security for both customer and workshop.

Customer chat creates a more personal and professional customer experience, while reducing waiting time and unnecessary calls. The customer feels involved, informed and cared for - which builds trust and loyalty.

The result is a better flow in the workshop, more satisfied customers and a customer service that clearly stands out from the competition.

Say goodbye to notes, prints and clutter. With the Magic Tag the workshop can handle the entire repair process completely paperlessly. Each bike gets its own digital identity, giving the mechanic quick access to all relevant information - directly on their mobile or PC.

Work orders, notes, images, status and history are always up-to-date and easily accessible. The risk of errors, loss of information and misunderstandings is greatly reduced.

A paperless workshop provides better structure, higher efficiency and a more professional look. At the same time, it is more environmentally friendly and future-oriented.

Magic Tag makes life easier for the mechanic - and safer for the customer.